Overview

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Critical Incident Stress Management

What is Critical Incident Stress Management (CISM)?

CISM is a method of helping first responders and others who have been involved in critical incidents that leave them emotionally and/or physically affected by those incidents. CISM is a term that refers to a comprehensive, integrative, strategic planning system complete with a multitude of crisis intervention tactics. The confidential process helps the impacted aquatic professional rebound from the effects of a critical incident, restore adaptive functioning and to return to active duty and their lives.

The International Lifeguard Critical Incident Response Alliance (ILCIRA) follows evidence-based industry best practice models for responding to critical incidents. The model, developed by Dr’s Mitchell & Everly focuses on using a peer relationship to help provide a sense of normalization and assists an impacted individual in re-establishing their disrupted normal coping strategies.

Experts in staff wellness and business continuity after traumatic events, our team ensures your aquatics team receive a standard of care consistent with industry best practices. Bringing compassion to all we do, our evidence-based approach ensures you have the support that fits your team and business.

Consulting

Experience and expertise when you need it most. We offer a variety of services to help mitigate the effects of critical incident stress on your organization.

Training

From pre-incident management training and team resilience training to response and recovery courses, we have you covered.

Speaker

Our Clinical Directors and leadership are regularly invited to industry conferences and events to speak on critical incident management for aquatics professionals.

AqCIRT

Aquatic Critical Incident Response Team

We are currently in the development phase of our Aquatic Critical Incident Response Team (AqCIRT) for lifeguards in the United States and Canada. We will be targeting select, senior-industry leaders in aquatics alongside CISM industry leaders to form an Aquatics Industry Critical Incident Stress Working Group. Using the guidance from this Working Group, we hope to launch AqCIRT services for the United States in 2026. We are still building an implementation timeline within Canada.