Our Policies
Diversity & Inclusion
The ILCIRA fosters a diverse environment that is inclusive of everyone engaged with our mission. The ILCIRA embraces a commitment to diversity, equity and inclusion (DEI). We embrace the differences and similarities of our volunteers and workforce, as well as of our partners, suppliers and donors, with the goal of reflecting the diversity of the Lifeguards and Aquatic Management Teams we serve.
DEI encompasses valuing the diversity of backgrounds, experiences, abilities, race, ethnicity, gender identities, ages, sexual orientations and cultures. We encourage everyone to engage with us -- locally and around the world.
Global Privacy Policy
Our Commitment to Privacy
The International Lifeguard Critical Incident Response Alliance (“ILCIRA”) is committed to respecting and protecting the privacy of individuals worldwide. We acknowledge the importance of safeguarding your personal information regardless of where you reside.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information globally, and describes your rights in relation to your personal data. ILCIRA is committed to compliance with privacy laws where we do business, including, but not limited to:
- The Personal Information Protection and Electronic Documents Act (“PIPEDA”) and
provincial privacy laws in Canada, - The United Kingdom General Data Protection Regulation (“UK GDPR”) and the Data Protection Act, and
- Australia’s Privacy Act 1988, including all Australian Privacy Principles (“APPs”),
- Applicable U.S. state and federal privacy requirements.
Scope of Policy
This Policy applies to anyone who interacts with ILCIRA’s services, programs, digital platforms, events, and activities (“ILCIRA Activities”) anywhere in the world.
Information We Collect
We may collect the following types of information:
- Identity and Contact Information: Name, address, email, phone number, date of birth, and other identifiers.
- Demographic Data: Gender, nationality, language, ethnicity.
- Professional and Educational Information: Employment history, qualifications, certifications.
- Health and Biometric Data: Where necessary for participation or program requirements.
- Financial Data: Payment or donation details, as needed.
- Technical Data: Device identifiers, IP address, browser type, operating system, usage data from cookies and similar technologies.
- Third-party Data: Information from partner organizations, social media, or publicly available sources (collected lawfully).
- Other Information: Feedback, survey responses, and any information you voluntarily provide.
- If provided, your phone number will be used exclusively to send you messages you have opted to receive based on your consent. We do not sell or share your personal information with third parties.
Regional Compliance Statements
Canada
ILCRA complies with PIPEDA and applicable provincial privacy laws (including Quebec Law 25). You have the right to access, correct, or delete your personal information, and to ask about our handling of your data. Complaint mechanisms and contact information are provided below for Canadian residents.
United Kingdom
ILCRA’s practices are designed to comply with UK GDPR and the Data Protection Act. We process personal data on lawful bases including consent, contract, legal obligation, and legitimate interest. UK residents have the right to transparent information, access, rectification, erasure, restriction, objection, portability, and to lodge a complaint with the Information Commissioner’s Office (ICO).
How We Use Your Information
ILCIRA uses information lawfully and transparently for purposes including:
- Providing and improving services and programs,
- Managing your participation,
- Processing donations, registrations, and payments,
- Communicating updates and responding to inquiries,
- Supporting fundraising and strategic alliances,
- Complying with legal and regulatory obligations, including defense by the Website Owner, in court or in the stages leading up to possible legal action, against improper use of the same or related services by the user.
- Maintaining security and data integrity,
- Research, impact assessment, and operational improvement,
- Additional purposes communicated to you, with appropriate consent.
We also use aggregated or anonymized data for statistical and research purposes without identifying individuals.
Australia
ILCRA’s operations comply with Australia’s Privacy Act 1988 and the Australian Privacy Principles (APPs). Where lawful and practicable, you may interact with us anonymously or pseudonymously. Australian residents have the right to access, correct, or make complaint regarding their data, and to know about any overseas disclosures.
United States
ILCIRA respects privacy rights under applicable U.S. state and federal laws. While nonprofits often have exemptions, we follow best practices including:
- Notice and transparency about data collection and sharing,
- Consumer rights such as access, correction, deletion, and opt-outs where
applicable, - Ensuring data security through technical and organizational safeguards,
- Managing vendor privacy through contracts, and
- Prompt breach notification procedures.
Contact us at compliance@ilcira.org for assistance with U.S. privacy rights or requests.
Global
For individuals in other jurisdictions, ILCRA will comply with applicable local laws wherever we operate or process personal data. Cross-border transfers are protected by appropriate safeguards (e.g., standard contractual clauses) to ensure your rights are respected worldwide.
Data Sharing & International Transfers
Personal data may be shared with trusted partners, vendors, and service providers who support ILCIRA operations. All sharing is subject to strict confidentiality and security requirements, and, where applicable, compliant with regional laws regarding international transfers.
No personal data will be sold.
Data Security and Retention
ILCRA applies robust safeguards to protect your personal data against unauthorized access, loss, or misuse. Data is retained only as long as necessary for its purpose or required by law, then securely deleted or anonymized.
Your Rights
Depending on your region, you may exercise rights to:
- Access your personal data,
- Correct or update inaccuracies,
- Request erasure (right to be forgotten),
- Restrict or object to certain processing,
- Withdraw consent,
- Data portability (where applicable),
- Interact anonymously/pseudonymously (Australia),
- Lodge a complaint with a relevant authority (e.g., Privacy Commissioner, ICO, OAIC).
To exercise your rights, contact us using the information below.
Children’s Privacy
We do not knowingly collect personal information of children under 13 (or other local age limits) without verifiable parental consent. All youth programs include age-appropriate privacy safeguards.
Cookies and Similar Technologies
Our websites use cookies and similar technologies for personalization, analytics, and security. You may adjust browser settings to manage cookies, noting that some features may be affected.
Updates to This Policy
This Policy may be updated periodically. Changes will be posted and, where required, notified directly to affected individuals.
Contact
For privacy concerns, rights requests, or complaints regarding compliance in Canada, the UK, Australia, or any other region, please contact:
International Lifeguard Critical Incident Response Alliance (ILCIRA)
1800 Mendon Road
Suite: 3-195
Cumberland, Rhode Island 02864
United States of America
Email: compliance@ilcira.org
- Canadian residents may also contact the Office of the Privacy Commissioner of Canada.
- UK residents may contact the Information Commissioner’s Office (ICO).
- Australian residents may contact the Office of the Australian Information Commissioner (OAIC).
Policy Effective Date: August 2025
